FAQs
Back-order: This is an item which is temporarily unavailable (i.e out-of stock). This item will be dispatched once it becomes available for shipping.
Please allow a delivery time-frame of two weeks from when the order is placed.
This is the date your order is dispatched to you.
Standard Shipping to Europe: £8.99.
Standard Shipping to the US and Canada: £13.99.
Parcels will be delivered within four-five working days after dispatched (excluding Weekends and Public/Bank Holidays).
*Returns will not apply to intimate clothing, jewellery, makeup and skincare products.
You will be responsible for all return shipping costs as shipping fees will not be refunded.
** Shipping fees are only refundable when the item is faulty. Please allow working days for a refund to be processed on merchandise received in a damaged condition.